Learn TrainerSuite
Understand it once. Trust it after that.
Practical guides to the work around your training sessions. Explore how TrainerSuite works, calendar connections, packages and credits, payment requests, and client cancellations and reschedule requests.
How TrainerSuite works
Start with your calendar or schedule directly in TrainerSuite. See how sessions connect with client records, package balances, payment requests, and the client experience.
Go deeperCalendar sync, explained
Understand how TrainerSuite reads training sessions from your connected calendar, where calendar changes belong, and why refresh timing matters.
Go deeperClient cancellations and reschedules, explained
See how clients cancel or request a different time, where to control those options, and how your cancellation rules apply.
Go deeperPayment requests, explained
Ask for money from one screen: a fixed amount, a menu of packages your client picks from, or a rate and a session count. See how they pay, and when the session credits land.
Go deeperThe trainer calendar
See how a connected calendar helps turn training sessions into business records, while direct scheduling offers another way to manage your week.
Go deeperPackages and session credits
A package is a bundle of session credits sold at a price. TrainerSuite keeps the full trail of purchases and charged sessions, so every balance is the sum of a trail you can trace.
Go deeperPersonal trainer software, compared
Where TrainerSuite fits for independent coaches who sell packages, track real sessions, manage credits, and want to move beyond spreadsheets.
Go deeperClient management
Every client gets a profile with session history, credit balance, and payment context. Clients can also get portal access to their own schedule, but only if you invite them.
Go deeperThe essentials, in brief
Quick definitions for the ideas you will meet everywhere in TrainerSuite.
- Session types
- A session type is a service or pricing bucket you sell, like Personal Training or Virtual Training. Each one can carry a default length and rate so scheduling starts pre-filled. Create separate types only when the rate, duration, or credit tracking differs.
- Where you train
- Sessions happen at a gym or facility you add once, at a client's saved home address, or online with no address at all. You can use any mix, and you never create a separate location per client.
- Gym fees
- Some facilities charge trainers to train there. TrainerSuite tracks that cost per location, as a flat amount per session, a percentage, or monthly rent, so estimated gym expenses show up in your numbers. Fees never change what your client pays.
- Session statuses and charging
- Every session ends in a status. Completed, No Show, and Late Cancel are chargeable by default; Cancelled is not. Chargeable outcomes can use a session credit or record an amount owed, and no-charge outcomes never consume a credit. You can rename statuses or add your own, and each one shows its charge behavior plainly.
- Past sessions you can log anytime
- Moving an existing business in? Set a client's starting balance from your old records. Sessions used before the move are already counted in that balance, and you can log when and where they happened anytime, with no deadline. Balances are correct either way.
Founding trainer access
Ready to run your business on it?
TrainerSuite is opening carefully with independent trainers. Founding access is selective while onboarding and migration stay hands-on.